Torque Security Services Privacy Policy
Our Privacy Commitment
Torque Security is dedicated to protecting your personal information while providing professional security services. We handle your data with the same care and responsibility that we bring to securing your property.
Information Collection and Use
We collect information necessary to deliver effective security services. This includes your contact details for service coordination, property information for installations, and system data to maintain your security coverage. We use this information solely to provide, maintain, and improve our security services, process transactions, and respond to your service needs.
Data Protection and Security
Your information is protected through secure storage systems, access controls, and encryption technologies. We implement physical, electronic, and procedural safeguards that comply with Australian Privacy Principles. Our staff receive regular training in privacy protection and data handling procedures.
Information Sharing Practices
We share information only when essential for service delivery or required by law. This includes coordination with emergency services during critical incidents, compliance with legal obligations, and collaboration with licensed subcontractors involved in your security installation. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Your Privacy Rights
You have the right to access the personal information we hold about you, request corrections to inaccurate data, and opt-out of marketing communications. If you have privacy concerns or wish to exercise your rights, please contact our Privacy Officer using the details provided below.
Contact Information
For privacy inquiries or concerns, please contact:
Torque Security Services
Email: service@torquesecurity.com.au
Phone: 1300 762 152
Address: 1 Mitchell Rd, Alexandria NSW 2015
Policy Review
This policy is reviewed regularly and updated as needed to reflect changes in our services or legal requirements. The current version is effective December 2025.
Protecting your privacy is fundamental to our security services.
